Frequently Asked Questions
Crescent Moon Snowshoes
Why choose Crescent Moon over other brands?
- Quality: We use technically superior materials and components in the bindings, decking, and crampons in all of our snowshoes. All of the Crescent Moon Series of shoes feature a TIG welded aluminum frame and an extremely strong decking material that has great abrasion and tear resistance. Every Crescent Moon snowshoe is hand made in Boulder, CO and inspected for the highest standards of performance and reliability before it is shipped.
- Pricing: At or below our competitionšs pricing, there is not a better value for you and your family. The award winning Gold 9 is the best all-around snowshoe you can buy and has a suggested retail price of $259, with features and benefits that distinguish it from similarly priced products from the market leaders.The Silver Series of Crescent Moon snowshoes starts at $185.
- Service: We listen to our customers, if you have a problem, suggestion, question or comment. Please call or email us, we'll be glad to help. We can also tell you where to go, what to do, what to wear, and about events across the country;
- Reputation: Wešve been making snowshoes since 1994 here in Colorado and have established our reputation for manufacturing uniquely designed, high performance snowshoes available only through specialty retail stores. We stand behind our products with very generous warranties (Gold Series- lifetime warranty, Silver Series - 2 year warranty) and outstanding service. Winner of the "Consumer's Most Valuable Product" citation and many other awards for excellence.
- Innovation: We're recognized as having the best designed snowshoe on the market. We have a very talented team of innovators that approach snowshoe design from a different perspective than other companies. We were the first company to use a loop binding for easy adjustment and a teardrop shape frame for a natural stride and optimal floatation. We are the only company to use a genuine toe claw for complete control on all terrain. We were the first to design a snowshoe specifically made for a woman and her shorter, narrower stride. All of the Crescent Moon shoes incorporate the "redundant design" features for added security and durability. And finally, the unique Crescent Moon harness system is recognized as the best, most comfortable and secure binding on the market. We continually strive to improve all of our products for comfort, ease of use, and reliability but without abandoning the fundamental designs that make Crescent Moon snowshoes so unique.
What is the overall advantage of Crescent Moon Snowshoes versus any other brand?
A much better binding. A unique frame shape that contributes to ease of use and a natural stride. And, overall, we believe you get products from Crescent Moon that have greater value, will last longer and if you ever have problems or warranty issues, we promise you'll get better service from a company that continues to improve its products through innovation, design and quality control.
How can a shoe so much narrower in the tail than other frame shapes provide the same floatation?
Stay within the weight recommendations. As long as you're using a shoe for its intended purpose, you'll experience excellent floatation. Crescent Moon Snowshoes are balanced and symmetrical, from tail to toe and side to side distributing your weight across the deck. Any of the Crescent Moon models will land flat and stable with each step to provide maximum flotation without "toe-loading", or driving the front part of the snowshoe downward, which causes the tail of the shoe to pivot up, like some traditionally shaped shoes. If the tail of a shoe is higher than the nose, it’s not balanced and not compressing the snow beneath your foot equally, and therefore not contributing to floatation in an efficient manner.
Through extensive customer testing and on-snow demos, there is no discernible or measurable difference between the depth of sink in powder conditions with Crescent Moons and any snowshoe manufacturer's comparable products. Because of the tear-drop shape, Crescent Moon shoes are generally lighter and easier to pull out of powder as well, so they tend to be more enjoyable and require less energy to use.
Finally, approximately 85% of the floatation on any snowshoe occurs beneath the area surrounding the ball of the foot, regardless of its configuration. Crescent Moon Snowshoes have as much "working" surface area as most other conventionally shaped shoes beneath the foot, but tend to be lighter, because of the narrow profile. The narrow profile is what allows you to take shorter, more natural strides.
What's the difference between Crescent Moon's binding and other bindings.
The anatomically shaped footplate makes for a logical, comfortable fit without pressure points. It anchors the harness system so your foot is completely encompassed with equal tension across and around your foot eliminating "sloppy" or loose fit, regardless of the size of your boot.
Other bindings do not have a toe-encasement strap or any other complete foot capture design to prevent you from stepping through the front or sliding from side to side on the snowshoe. Crescent Moon's anatomically shaped footplate with its steep in-step shaped cut prevents the front of your foot from moving within the binding and consequently you will NEVER experience heel creep. When compared with the other brands, Crescent Moon's are much more comfortable and convenient because of the superior binding and will outperform them in all conditions.
Why 3 claws for the traction system?
Crescent Moons is the only three claw system available. 3 claws provide traction throughout the step--from toe, to ball, to heel. The design of a Crescent Moon binding and traction system creates a "natural" full-motion for greater comfort and efficiency in every application, whether you're walking, climbing or carrying a pack.
What's the difference between Crescent Moon and the market leaders' approach to snowshoeing?
Simple versus complicated (and in our opinion, confusing). Some of the competitionsell as many as 24 different models of snow shoes to accomplish what Crescent Moon does with 6 models. Snowshoeing really is simple to learn and to enjoy, so why should the purchase of your equipment be so complicated.
There are two ways to make a binding; either a "free rotation" or a "fixed rotation". Shoes made with the "free rotation", or free pivot, binding allows the tail of the shoe to stay on the ground with each step. The advantage is that it sheds snow, the disadvantage is that it makes it difficult to walk over obstacles-such as tree fall, or to maneuver in a tight forest area or to back up. In general, free rotation bindings are more cumbersome than the fixed binding solution employed by Crescent Moon. A fixed rotation shoe follows your foot with each step so you can get over and around obstacles. You can back up and turn around without falling. If there is snow on the tail, you can get some snow on the back of your legs but a little snow doesn’t hurt anybody. If you don’t want snow, don’t go snowshoeing!
Another major difference is in the respective manufacturers' choice of decking material. Crescent Moon uses a strong, flexible, lightweight material called "TGS" instead of hard plastic decking material, which can be slick on descents.
Some manufacturers use formed plastic bindings which can become uncomfortable or fit poorly because of the lack of flex and adjustment, particularly when the conditions are very cold. The use of plastic throughout a snowshoe can also contribute weight to their designs.
Finally, any binding that uses nylon webbing to secure the foot, when wet, will expand and need re-adjustment. That's why Crescent Moon uses only impermeable materials like TGS in our bindings because it doesn’t absorb water so it doesn’t expand and come out of adjustment.
Where can I buy Crescent Moon?
The market leaders sell their products through a number of outlets, but Crescent Moon's are available through the true "specialty retailers" only. For a dealer near you, please check out the dealer link, or call us directly for further information. Of course, you may also purchase directly on line if there are no dealers in your area.
Have you ever had a problem with the TGS breaking?
TGS is a very strong material. We've experienced only normal wear and tear and have an extremely low "return and repair" rate. According to many of our retailers, Crescent Moon's hold up better than any other brand they use in rentals.
TGS is impervious, impermeable, nearly tear-proof, and will not freeze in "snowshoeing" conditions. However, if you run over your shoes with your car, or walk across a fresh lava field, or a bed of nails, you can rip it. When rips and tears do occur under normal use, Crescent Moon will replace the parts, otherwise, if your dog chews them up we'll repair them at nominal rates.
What's the toe claw for and why don't other manufacturers include them?
We don't know why other traction systems don't include toe claws as a standard feature; it's only logical to have them because your toes are where most of your traction occurs. They are the last thing to leave the snow before your next step as you push off from one foot to another. When your toe claws are engaged, the ball-claw of your foot is disengaging and it is no longer fully effective. That occurs whether you have a toe claw or not, so without toe claws you are losing a great deal of your foot's efficiency.
The toe claw is also what gives you the ability to climb; toes are what hold you to the ground, that's why climbing boots are built with the sole all the way over the top of the toes. The toe claw function is as important, or more, as any other claw or cleat on the shoe. Without it, the traction system is incomplete. And yet, Crescent Moon's snowhoes are the ONLY shoe manufacturer that includes a toe claw as a standard feature on all of its models.
What is TIG welding?
Tungsten Induced Gas welding is a low temperature weld that binds aluminum together to actually increase the strength of the metal at the joint. It’s the way airplanes are made.
If you have any other questions, please call us directly at 800-587-7655.
All the best from Crescent Moon,